These terms and These terms and conditions define the legal terms of use of Quest Internationals for all users and members including free and premium members.

These are the sections most relevant for new premium members who are thinking about subscribing.

  • Membership subscription and renewal
  • License for use of Questinternationals.com premium membership content
  • Cancellation and guarantees for refunding of membership fees.

We have tried to make our T&Cs as clear as possible within the legal definitions. If you have any questions, please contact us through our member help system.

1. Introduction

These terms of use govern your use of Questinternationals.com; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, then please do not use our website.

These Terms and Conditions apply to all users of Questinternationals.com, they cover all aspects of Quest Internationals including the use of the blog website, and the membership and training services.

If you subscribe to Questinternationals.com, free or paid membership, we will ask you to expressly agree to these terms of use during sign-up.

The terms ‘quest international’, ‘questinternationals.com’, ‘us’, or ‘we’ refer to the owner of the website. The term ‘you’ or ‘user’ refers to the user or viewer of our website.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our Privacy Policy, which also explains how we use cookies in a lot more detail.

 

2. Terms of use for the questinternationals.com blog and membership website

The Questinternationals.com website, including the blog and content contained in the blog, is freely available to all site users, this is subject to the terms: Licence to use Questinternationals.com blog website content.

Questinternationals.com also contains paid membership subscription content that has different terms of use, please reference: License to use  Questinternationals.com membership content.

You must not use Questinternationals.com in any way that causes, or may cause, damage to Questinternationals.com or impairment of the availability or accessibility to any of the areas, or services on Questinternationals.com.

  1. Unless you are a subscriber to our website, you must not access or attempt to access any area on the website that is restricted to subscribers.
  2. You must not use this blog in any way that causes, or may cause, damage to the blog or impairment of the availability or accessibility of the blog; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  3. You must not use this blog to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
  4. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to this blog without our express written consent.

Your content posted to Questinternationals.com must be suitable for all users, including young people under the age of 13. Please read User-generated content.

You may access our RSS feed by clicking on the orange RSS icon.  By accessing our RSS feed you accept these terms of use.  Subject to your acceptance of these terms of use, and notwithstanding the restrictions set out above, we grant to you a non-exclusive non-transferable non-sub-licensable license to display our RSS feed in unmodified form on any [non-commercial] website owned and operated by you. It is a condition of this license that you include a credit for us and hyperlinks to this blog on each web page where the RSS feed is published (in such form as we may specify from time to time, or if we do not specify any particular form, in a reasonable form).  We may revoke this license at any time, with or without notice or explanation.

3.Questinternationals.com comments feature

We reserve the right to remove any comments at our discretion, and for whatever reason.

Access to the blog is not restricted. We reserve the right to restrict access to areas of this blog, or indeed our whole blog, at our discretion.

4. User-generated content

In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this blog, for whatever purpose, this includes guest posts and comments against blog posts.

You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

You warrant and represent that your user content will comply with these terms of use.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

Your user content (and its publication on this blog) must not:

  1. be libelous or maliciously false;
  2. be obscene or indecent;
  3. infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or another intellectual property right;
  4. infringe any right of confidence, right of privacy, or right under data protection legislation;
  5. constitute negligent advice or contain any negligent statement;
  6. constitute an incitement to commit a crime;
  7. be in contempt of any court, or in breach of any court order;
  8. be in breach of racial or religious hatred or discrimination legislation;
  9. be in breach of official secrets legislation;
  10. be in breach of any contractual obligation owed to any person;
  11. be untrue, false, inaccurate, or misleading;
  12. constitute spam;
  13. be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory, or inflammatory; or

14. cause annoyance, inconvenience, or needless anxiety to any person.

Your user content must be appropriate and in accord with generally accepted standards of etiquette and behavior on the internet.

You must not use this blog to link to any website or web page consisting of or containing material that would, were it posted on this blog, breach the provisions of these terms of use.

You must not submit any user content to the blog that is or has ever been the subject of any threatened or actual legal proceedings or another similar complaint.

We reserve the right to edit or remove any material submitted to this blog, stored on our servers, or hosted or published upon this blog.

Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, this blog.

5. Licence to use Questinternationals.com blog website content

Unless otherwise stated, we or our licensors own the intellectual property rights in the blog and material on the blog.  Subject to the license below, all these intellectual property rights are reserved.

All blog posts found on this site are property of Questinternationals.com and are licensed under Creative Commons.

As such, you are free to share, copy, distribute and transmit the work, under the following simple restrictions:

  1. Attribution: You must credit the original work, complete with a link back to the source content. For any reuse or distribution, you must make clear to others the license terms of this work (a link back to this page will do the trick).
  2. Non-Commercial: You may not re-use content for commercial purposes (this does not include community-driven websites, we’ll help here where we can).
  3. No Copying: You may not take this work and alter, tweak, edit and build upon it, and then call it your own. That doesn’t mean you can’t reference it in your own work, we of course encourage that and do the same
  4. Exceptions: Any of these conditions can be waived with written permission by the author.
  5. Fair use and other rights are in no way affected by the above.

6. Membership subscription and renewal

In these terms, “subscription” means a right to access the restricted areas of our website described in this Section 6, and “subscriber” means a person who has such a right by virtue of this Section 6.

There are three membership levels:

  1. Free membership: this is a free membership level and requires registration of the user details only
  2. Individual premium membership: this offers access to locked, paid-for content, this requires registration of the user details and paying of the appropriate membership fee. See more in Section 7
  3. Business premium membership: this offers access to locked, paid-for content, this requires registration of the user details and paying of the appropriate membership fee. See more in Section 7

We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

You may become a subscriber by: visiting the membership page and choosing to access a paid membership subscription.

You will have the opportunity to identify and correct input errors prior to ordering your subscription by reviewing your details prior to final submission.

We will not file a copy of these terms of use specifically in relation to each subscriber and, if we update these terms of use, the version to which you originally agreed will no longer be available on our website.  For this reason, we recommend that subscribers print and file a copy of these terms of use for future reference.

These terms of use are provided in the English language only.

The subscription charges are as set out on our website. You must pay to us the subscription charges in respect of the first and any subsequent period of your subscription in advance, in cleared funds, in accordance with the instructions on our website.

We may vary subscription charges from time to time by posting new charges on our website.  However, such variations will not affect subscriptions that have already been paid for.

Your subscription will be activated automatically following receipt of your subscription charges in cleared funds.  Depending on your chosen plan, your subscription will continue for either one month or one year (the Billing Period), subject to early termination in accordance with these terms of use.

In common with other online services, your subscription will be automatically renewed at the end of the Billing Period. This renewal will be taken from your method of payment either one year or one month from the original date of purchase, depending on the plan signed up to, and continue every year or month from then on until canceled by the customer.

If the customer wishes to cancel then they will need to do this at any time before the end of their Billing Period via the member profile area. They will be able to continue to access member resources until the end of the subscription period.

Though the customer can cancel at any time, they must cancel before the renewal goes through. We cannot refund your subscription once it has been paid.

Quest Internationals membership involves a recurring subscription payment for access to a secure membership area within which the client can download the premium member content.

Since digital resources cannot be returned once accessed, by agreeing to become a premium member a client enters into an agreement for us to supply these resources and they agree that they cannot return them once accessed – therefore refunds cannot be granted.

We provide each subscriber with a login and password to enable the subscriber to access the restricted areas of our website.  Subscribers must ensure that their login and password details are kept confidential.  You must notify us in writing immediately if you become aware of any unauthorized use of your login or password.  You are responsible for any activity on our website arising out of any failure to keep your login and password confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person’s user ID and password to access the site.

We may disable your user ID and password at our sole discretion without notice or explanation.

During the period of your subscription, you will be able to access, using the login and password details that we provide to you, the restricted membership area which provides access to Guides (ebooks) and videos.

Monthly Plans

On monthly plans, you are only allowed to access 5 individual guides or resources per month. The access quota resets to 5 on the first day of each month. Any unused download credits from the previous month will be carried over for use in future months up to a maximum of 50 download credits each year. The access quota runs from the 1st to the last of each month and is separate from your billing schedule, which recurs every month on the date you first signed up.

As we update content regularly if you access the same resource in two different months it will count toward your allowance in both months if the content has been updated since you last accessed it. This applies to courses as well as downloadable content. Access to any premium resources is subject to an ongoing membership being in place. Once your membership expires you lose access to all premium materials and any credits you have accrued are lost also.

We reserve the right to increase or decrease the number of monthly downloads allowed from time to time.

Annual Plans (Business or Individual premium memberships)

On annual plans, you have unrestricted access to download guides or resources included within your plan, as many times as you require.

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or another similar complaint.

We reserve the right to edit or remove any material submitted to our website, stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

7. Licence for use of Questinternationals.com premium membership content

Questinternationals.com Individual and Business premium membership only content can only be accessed by a paid subscription.

Individual memberships can only be used by an individual. If multiple people want to access content, a Business membership should be purchased to give individuals their own personalized username and password that they can use for personalized reviews of progress on courses and resources downloaded. A license must be purchased for every person that needs any access to any materials – sharing of these is expressly forbidden in our licensing.

We automatically monitor account activity for premium membership by monitoring the IP addresses used to access the site and also monitoring the number of simultaneous logins per subscriber account. Our fair use policy allows 5 IP addresses in a 30-day period, and 3 active logins within a 30-minute period. If this is exceeded, your account will be locked. If this occurs, contact our support team, who can offer you the ability to upgrade and pay for a suitable license to cover your usage. We reserve the right to cancel your account without a refund at our sole discretion in the case of suspected account sharing.

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

Questinternationals.com contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You may view, download for caching purposes only, and print web pages and any guides, for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

  1. republish material from this website (including republication on another website);
  2. sell, rent, or sub-license material from the website;
  3. show any material from the website in public;
  4. reproduce, duplicate, copy or otherwise exploit material on our website for a commercial or non-commercial purpose;
  5. edit or otherwise modify any material on the website; or
  6. redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter and our blog content).

Where content is specifically made available for redistribution, it is subject to the terms in Licence to use Questinternationals.com blog website content.

8. Cancellation and refunding of membership fees

You purchase a membership as a consumer if you purchase Individual Membership using a personal debit card, credit card, or PayPal account. Individual membership is a service contract regulated by the Consumer Contracts Regulations 2014. For repeat subscription payments you must cancel your membership before the repeat subscription is charged – we cannot refund these once they have been charged.

You purchase a membership as a company if you purchase Individual Membership using a company payment method such as bank transfer, credit card, debit card, or PayPal account provided by a company, or you purchase Business Membership with any payment method. The membership belongs to that company and it is bound to these terms and conditions. No refund guarantee is offered on Business Membership, and as such, you cannot obtain a refund. For repeat subscription payments, you must send your cancellation request via email to us no later than 90 days before your renewal date, which is detailed in your business membership contract. For repeat subscription payments you must cancel your membership before the repeat subscription is charged – we cannot refund these once they have been charged.

9. Communications

The process for registration of membership allows each member to sign up for email, SMS updates, and our weekly newsletter service. All Information provided as part of this process will be handled in accordance with the privacy policy. Each Member shall have the opportunity to opt-out of the email, SMS alerts, and newsletter service at any time.

10. Limited warranties

You acknowledge that the information published on this website is submitted by a combination of authors and site users and that we do not edit all such information unless in direct breach of the website terms of use. We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties, and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill).

11. Limitations and exclusions of liability

To the extent that the blog and the information and services on the website that is provided free of charge or paid for training and membership, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database, or software.

We will not be liable to you in respect of any special, indirect, or consequential loss or damage.

You agree to the publication of comments, reviews, and/or feedback relating to you, by others, on this blog. You acknowledge that such comments, reviews, and/or feedback may be critical or defamatory, or otherwise unlawful; and you agree that you will not hold us liable in respect of any such comments, reviews, and/or feedback, irrespective of whether we are aware or ought to have been aware of such comments, reviews and/or feedback.

12. Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

11. Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

  1. send you one or more formal warnings;
  2. temporarily suspend your access to the website;
  3. permanently prohibit you from accessing the website;
  4. block computers using your IP address from accessing the website;
  5. contact your internet services provider and request that they block your access to the website;
  6. bring court proceedings against you for breach of contract or otherwise;
  7. suspend and/or delete your account with the website; and/or
  8. delete and/or edit any or all of your user-generated content.

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

In addition to our rights and remedies above, if a subscriber breaches these terms of use in any way, or if we reasonably suspect that a subscriber has breached these terms of use in any way, we may cancel the subscriber’s subscription.  Where we cancel your subscription for this reason or take any other action against you under this Section, we will not refund to you the subscription charge or any element of the subscription charge you have paid.

We may also cancel subscriptions on 30 days written notice without cause.  Where we cancel your subscription on this basis, we will refund to you all subscription charges paid by you to us in respect of any period of subscription after the date of effective termination of the subscription (which amount will be calculated by us using any reasonable methodology).

13. Third-party websites

Our website includes hyperlinks to other websites owned and operated by third parties.  These links are not recommendations.  We have no control over the contents of third-party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Trademarks

Quest Internationals,Questinternationals.com and our logo are trademarks belonging to us.  We give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.

The other registered and unregistered trademarks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such, we cannot grant any license to exercise such rights.

15. Intellectual Property Infringement

Contributors to Quest Internationals might share messages and information that they have electronically copied from other sources. As there are many thousands of possible sources spread out across the Internet, including press, journals, and forums, it is impossible forQuest Internationals to know if a posting or other content contribution infringes a third party’s Intellectual Property Rights.

If you believe that your Intellectual Property Rights have been infringed, it is your obligation to notify Quest Internationals immediately.Quest Internationals accepts no liability for the infringement of any Intellectual Property Right or any infringement of a third party’s Intellectual Property Rights by any of its contributors or members, though Quest Internationals will endeavor to correct and protect any rights owner through reasonably appropriate action should any infringement come to light.

16. Competitions

From time to time we may run competitions, free prize draws, and/or other promotions on our website. These will be subject to separate terms and conditions (that we will make available to you as appropriate).

17. Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

18. Assignment

We may transfer, sub-contract, or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent – providing that, where you are a subscriber and a consumer, we will not transfer our rights and/or obligations in any way which may serve to reduce the guarantees benefiting you under these terms of use.

You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms of use.

19. Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

20 Exclusion of third-party rights

These terms of use are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

21. Third-party advertising

There may be third-party advertising posted on Questinternationals.com from time to time which will likely contain links to Third Party Sites. You acknowledge and accept that Quest Internationals does not exercise any review or editorial control over the content of such third-party advertising whatsoever. Accordingly,Quest Internationals’ liability and responsibility for the content of such third-party advertising on Questinternationals.com and any damage it may cause is hereby disclaimed and excluded to the maximum extent permitted by law.

WhereQuest Internationals provides hyperlinks to a third-party site, Quest Internationals shall not take any responsibility for nor does it make any warranties, representations, or undertakings about the content of such site andQuest Internationals does not endorse or approve the content of such third party sites. If you decide to use any link to a third-party site you leave Questinternationals.com and you do so at your own risk.

Links to third-party sites in the third-party advertising or otherwise on Questinternationals.com do not imply that Quest Internationals:

  1. is affiliated or associated with the owners of those sites;
  2. is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the sites; or
  3. any linked third-party site is authorized to use any trademark, trade name, logo, or copyright of Quest Internationals.

 

22. Entire agreement

These terms of use, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.define the legal terms of use of quest Internationals for all users and members including free and premium members.